1. Product Access & Delivery

All digital products are delivered via email and secure portal access upon successful completion of the purchase.

Customers receive lifetime access, including any future updates or enhancements to the purchased product.

Updates are delivered via the original email or account used at the time of purchase.

2. Refund & Satisfaction Policy

All sales are final. Due to the digital nature of our products, we do not offer refunds under any circumstances.

No exceptions will be made for mistaken purchases, changes of mind, or access issues related to unsupported devices or email accounts.

3. Licensing & Usage

Each purchase grants access to one individual user license only.

Redistribution, reselling, or public sharing of any part of the content is strictly prohibited.

Use of AscendX materials in team training, internal LMS, client coaching, or any commercial/educational setting is not permitted without written permission or enterprise licensing.

Copyright Protection

All content is © AscendX Coaching. Unauthorized use, reproduction, or distribution of our materials violates intellectual property law and may result in legal action.

4. Support & Contact

Basic support is available via email at support@ascendxcoaching.com

Response times average within 24 business hours

Support includes addressing access issues, troubleshooting delivery, or resolving technical questions related to product usability.

5. Payment & Pricing Terms

Accepted payment methods include: Credit/Debit Cards, Netbanking, and Digital Wallets

No additional taxes or VAT apply to purchases at this time.

All transactions are processed securely via our payment partners.

6. Privacy & Data Compliance

We collect customer data (e.g., name, email address) for product delivery, account access, and relevant marketing communications.

Data is never sold, shared, or used outside of AscendX Coaching's platform and services.

Our data practices are compliant with GDPR and CCPA. You may request data deletion or opt out at any time.

7. Disclaimers & Limitations

Results from using AscendX products may vary based on individual effort, market conditions, and execution.

No guarantee of income, promotion, or performance improvement is made or implied.

Products are intended solely for personal sales development.

Use beyond personal application is prohibited without enterprise licensing.

Legal Notice

Engage Drive Land™, EDL™, and all associated product names (Spark, Amplify, Reign, AscendX, AXC) are proprietary to AscendX Coaching.

Any unauthorized use will be subject to enforcement under applicable IP and copyright law.